Cryos International Sperm & Egg Bank

Horribly incompetent hiring manager/HR. When they reached out to me to schedule an interview, I had to remind them three (3) times over the indeed messenger of my interest before being acknowledged. Once responded to, an interview was “set up” at 4:08pm by the hiring manager and I confirmed at 4:40pm (note: this was just half an hour after they reached out). So I take an UNPAID day off of work to attend this 10AM interview and the hiring manager never showed. After calling the clinic several times to find out what happened (and give the hiring manager the benefit of the doubt), I was not responded to until the end of the day. Did they take accountability for their mistake? No, they gaslit me and said that they didn’t see my original confirmation because it was “after hours.” (Again, I responded just half an hour after they reached out AND called the clinic several times throughout the day). So not only did this company waste my time, but I also did not receive a genuine apology—neither in person nor over the phone. After attempting to reschedule (last week), the hiring manager still has not responded. If they treat potential employees like this, how would they treat their valuable customers?

Only getting 3 stars because of how easy the process of buying and picking up donor samples was. However, I bought 3 IUI washed donor vials over the course of a few months. Each time I had horrible cramping and side effects consistent with the samples not being washed. I thought it was normal until I asked others about their experiences. We ordered from a different company and had another IUI with absolutely no cramping and I got pregnant. I'd be wary and have your clinic ensure the samples have been washed prior to IUI as mine did not check.

10/18/2022 6:23PM My insurance company only worked with Cryos so I decided to choose my donor from them instead paying out of pocket somewhere else. I do not regret my choice at all. They communicated with me and my insurance company about the process of purchasing from them and what my insurance needed to sign regarding paperwork and so on. And everything is good to go! My fertility clinic received the vials on yesterday and I couldn’t be more happy that everything went smoothly. Hopefully I get to update back here on a pregnancy 🥰.

We have bought donor Sperm from Cryos 4 times so far and plan to again in the future. It's always an easy experience! You can order by phone or on their website. The employees we have worked with have been great. We are happy with the selection of donors to choose from and they are priced less than other clinics we looked into. We live close so we avoid shipping costs by picking up right at Cryos. They have been really great about getting the specimen ready for us with short notice. I would definitely recommended using them!

This will be our first attempt (this month) with a donor, but I am hopeful! So far everything about Cryos has been wonderful. Their site that has all the donor information, from frequently asked questions, to our order that came exactly when they said it would. Praying for anyone’s else’s journey too. Thank you Cryos for this service, it truly is a blessing.

My wife and I have used Cryos USA for our two previous attempts with pregnancy. Unfortunately, we were unsuccessful so we will continue to keep trying. I cannot stress enough how wonderful they have been to work with! From the beginning we have felt very comfortable when talking to staff and asking any and all questions we have had. Their line of communication has been amazing. It is great to go through this process with people who truly care and go the extra mile.